Medical Clerk (Part-time)

Requisition #: req12974

Location: Marlborough, MA

Hours: Part-time (20 hours/weekly)

Bethany is changing the world through family. We began our work by serving one child more than 75 years ago. Today, Bethany is an international Christian nonprofit partnering with communities in more than 30 states and in several countries around the world. We strengthen and preserve families, support displaced people fleeing danger, and find safe, loving families for children who need them. Bethany is at the forefront of creating and implementing solutions to meet the growing needs of vulnerable children and families in the U.S. and around the world.

As a Medical Clerk, you will be primarily responsible for performing the required administrative and clerical tasks for the program. This individual will also be responsible for meeting the medical needs of social workers to ensure efficient operation of client medical needs in the office.

This position is expected to function effectively with regular supervision while following the guidelines given on procedures, along with agency, federal, and state regulatory requirements.

ESSENTIAL JOB RESPONSIBILITIES

• Greet and welcome visitors upon arrival with a positive attitude;
• Promptly address incoming calls and route them to the appropriate person;
• Receive and route incoming postal and inter-departmental mail;
• Coordinate with DHHS to enroll youth in the insurance plans;
• Coordinate payment of medical bills and seek pre-authorization of treatments, as needed;
• Maintain the hard copy and electronic medical files for clients;
• Effectively coordinate communication with physician and dental offices;
• Occasionally visit providers offices to ensure positive working relationships are maintained;
• Assist the program with seeking additional providers, when needed;
• Perform administrative task, and other document gathering and filing;
• Complete food orders and schedule meetings, as needed;
• May be required to perform basic bookkeeping and accounting functions, as needed;
• Maintain the system of credit card usage and perform monthly allocations;
• Data entry for the various programs;
• Complete other duties as assigned.

QUALIFICATIONS:

• High School Diploma or equivalent;
• At least one (1) year of prior experience working in an office setting;
• At least two (2) years of prior experience working in an office setting, preferred;
• Bi-lingual English/Spanish, preferred;
• Excellent verbal and written communication skills;
• Demonstrated knowledge of English, Spelling, and Math;
• Must have an ability to provide excellent and compassionate customer service;
• Ability to work independently and exercise a high level of confidentiality;
• Working knowledge of office practices, procedures, and basic accounting;
• Computer skills sufficient to perform essential functions including knowledge of Microsoft Office suite;
• Must be able to pass required medical examinations and have the physical ability to fulfill the essential job functions, including physical restraints of a resident;
• Successfully pass an annual TB test and document preference to receive or decline Hepatitis immunization;
• Must be 21 years old with a valid driver’s license with at least 3 years driving experience in the US to operate a vehicle on behalf of Bethany. Must also pass a Motor Vehicle Records (MVR) check and maintain a reliable vehicle with proof of adequate insurance coverage;
• Pass a criminal history screen, including state and local child protection agency registries;
• Documentation of immunity to vaccine preventable diseases or the willingness to receive vaccination, or seek an exemption;
• Subscription to and integration of the agency Statement of Faith and Mission Statement.